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About It Operations Helpdesk
IT Operations & Helpdesk professionals are the first line of defense when technology hiccups. You keep systems online, troubleshoot issues, and ensure that technology supports productivity. It’s a role that combines technical expertise with customer service.
Key Points to Note:
• Critical for organizational efficiency
• Constantly evolving tech landscape
• Opportunities in nearly every industry
• Develops both technical and communication skills
• Pathway to higher-level IT roles
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16 October 2025
Bethesda, MD
Full Time